The heart of change field guide : tools and tactics for leading change in your organization / Dan S. Cohen.
Publication details: Boston, MA : Harvard Business School Press, c2005.Description: xiv, 239 p. : illus. ; pbk ; 24 cmISBN:- 1591397758
- Tools and tactics for leading change in your organization
- 658.4/06 22
- HD58.8 .C622 2005
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The Emmaus Library Open Shelves | 658 General management | 658.406/COH (Browse shelf(Opens below)) | 1 | Available | 15054 |
Includes index.
Introduction --
Step one: Increase urgency- getting people to say "let's do something" --
Step two: Build guiding teams- finding the right people to make change happen --
Step three: Get the vision right- seeing the future --
Step four: Communicate for buy-in- getting the message right and keeping it right --
Step five: Enable action- breaking the barriers to change --
Step six: Create short-term wins-we all need to see and feel that we are making progress --
Step seven: Don't let up- being persistant is hard work --
Step eight: Make it stick- weaving the new behavior into the fabric of the organization --
The final module: Getting back to go and change readiness.
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