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Conflict management / Baden Eunson.

By: Series: Wiley business tools seriesPublication details: Milton, Qld. : John Wiley & Sons Australia, 2007.Description: xii, 122 p. : illus. ; pbk ; 23 cmISBN:
  • 9780731406517 (pbk.) :
Subject(s): DDC classification:
  • 658.3145 22
Contents:
Preface -- Introduction -- Conflict: the basics -- Conflict development -- Approaches to managing conflict -- Negotiation: the basics -- Positions, concessions and interests -- Getting ready to negotiate -- Negotiation styles -- Negotiation tools and planning -- Conclusion.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book The Emmaus Library Open Shelves 658 General management 658.3145/EUN (Browse shelf(Opens below)) 1 Available 12517

"Bicentennial 1807 - 2007"

Includes bibliographical references and index.

Preface --
Introduction --
Conflict: the basics --
Conflict development --
Approaches to managing conflict --
Negotiation: the basics --
Positions, concessions and interests --
Getting ready to negotiate --
Negotiation styles --
Negotiation tools and planning --
Conclusion.

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