000 01189cam a2200313 a 4500
001 13190145
003 AU-EpEBC
005 20111017203432.0
008 030508s2003 ilua bf 000 0 eng
010 _a 2003010432
020 _a0838908594
040 _aDLC
_cDLC
_dDLC
_dAU-EpEBC
050 0 0 _aZ678
_b.L34 2003
082 0 0 _a025.1/LAU
_221
090 _c9298
_d9298
100 1 _aLaughlin, Sara,
_d1949-
245 1 4 _aThe library's continuous improvement fieldbook :
_b29 ready-to-use tools /
_cSara Laughlin, Denise Sisco Shockley, Ray Wilson.
260 _aChicago, IL :
_bAmerican Library Association,
_c2003.
300 _aix, 133 p. :
_bill. ; pbk ;
_c28 cm.
504 _aIncludes bibliographical references (p. 131-132).
650 0 _aLibrary administration
_vHandbooks, manuals, etc.
650 0 _aTotal quality management
_vHandbooks, manuals, etc.
650 0 _aLibrary administration
_zUnited States
_vCase studies.
650 0 _aTotal quality management
_zUnited States
_vCase studies.
700 1 _aShockley, Denise Sisco.
700 1 _aWilson, Ray W.
856 4 1 _3Table of contents
_uhttp://www.loc.gov/catdir/toc/ecip043/2003010432.html
999 _c9298
_d9298