000 01076cam a22002774a 4500
001 12668338
003 AU-EpEBC
005 20140523181334.0
008 020205s2002 mau 001 0 eng
010 _a 2002001475
020 _a1578512549 (alk. paper)
040 _aDLC
_cDLC
_dDLC
_dNEMB
042 _apcc
050 0 0 _aHD58.8
_b.K645 2002
082 0 0 _a658.4/06
_221
998 _bEW
100 1 _aKotter, John P.,
_d1947-
245 1 4 _aThe heart of change :
_breal-life stories of how people change their organizations /
_cJohn P. Kotter, Dan S. Cohen.
260 _aBoston, MA :
_bHarvard Business School Press,
_cc2002.
300 _axiv, 190 p. ;
_bhbk ;
_c25 cm.
500 _aIncludes index.
505 0 _aIntroduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
650 0 _aOrganizational change.
700 1 _aCohen, Dan S.
_eJnt auth.
942 _2ddc
999 _c43587
_d43587