000			01709cam a22003014a 4500
001			13952570
003			AU-EpEBC
005			20140314121021.0
008			050505s2005 maua 001 0 eng
010			_a 2005012861
020			_a1591397758
040			_aDLC _cDLC _dDLC _dNEMB
042			_apcc
050	0	0	_aHD58.8 _b.C622 2005
082	0	0	_a658.4/06 _222
998			_bEW
100	1		_aCohen, Dan S.
245	1	4	_aThe heart of change field guide : _btools and tactics for leading change in your organization / _cDan S. Cohen.
246	3	0	_aTools and tactics for leading change in your organization
260			_aBoston, MA : _bHarvard Business School Press, _cc2005.
300			_axiv, 239 p. : _billus. ; pbk ; _c24 cm.
500			_aIncludes index.
505	0		_aIntroduction -- Step one: Increase urgency- getting people to say "let's do something" -- Step two: Build guiding teams- finding the right people to make change happen -- Step three: Get the vision right- seeing the future -- Step four: Communicate for buy-in- getting the message right and keeping it right -- Step five: Enable action- breaking the barriers to change -- Step six: Create short-term wins-we all need to see and feel that we are making progress -- Step seven: Don't let up- being persistant is hard work -- Step eight: Make it stick- weaving the new behavior into the fabric of the organization -- The final module: Getting back to go and change readiness.
650		0	_aOrganisational change.
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0512/2005012861.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1311/2005012861-d.html
942			_2ddc
999			_c38072 _d38072