000 01098cam a2200277 a 4500
001 3902520
003 AU-EpEBC
005 20151030174800.0
008 070206s2007 qeaa b 001 0 eng
020 _a9780731406517 (pbk.) :
037 _bLevel 3, 2-6 Railway Parade, Camberwell VIC 3124
040 _aANL
_dNEMB
_cNEMB
042 _aanuc
082 0 4 _a658.3145
_222
998 _bEW
100 1 _aEunson, Baden.
245 1 0 _aConflict management /
_cBaden Eunson.
260 _aMilton, Qld. :
_bJohn Wiley & Sons Australia,
_c2007.
300 _axii, 122 p. :
_billus. ; pbk ;
_c23 cm.
490 _aWiley business tools series.
500 _a"Bicentennial 1807 - 2007"
504 _aIncludes bibliographical references and index.
505 _aPreface -- Introduction -- Conflict: the basics -- Conflict development -- Approaches to managing conflict -- Negotiation: the basics -- Positions, concessions and interests -- Getting ready to negotiate -- Negotiation styles -- Negotiation tools and planning -- Conclusion.
650 0 _aConflict management.
942 _2ddc
999 _c34672
_d34672