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  <titleInfo>
    <nonSort>The </nonSort>
    <title>heart of change</title>
    <subTitle>real-life stories of how people change their organizations</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Kotter, John P.</namePart>
    <namePart type="date">1947-</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Cohen, Dan S.</namePart>
    <role>
      <roleTerm type="text">Jnt auth.</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">mau</placeTerm>
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    <place>
      <placeTerm type="text">Boston, MA</placeTerm>
    </place>
    <publisher>Harvard Business School Press</publisher>
    <dateIssued>c2002</dateIssued>
    <dateIssued encoding="marc">2002</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xiv, 190 p. ; hbk ; 25 cm.</extent>
  </physicalDescription>
  <tableOfContents>Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.</tableOfContents>
  <note type="statement of responsibility">John P. Kotter, Dan S. Cohen.</note>
  <note>Includes index.</note>
  <subject authority="lcsh">
    <topic>Organizational change</topic>
  </subject>
  <classification authority="lcc">HD58.8 .K645 2002</classification>
  <classification authority="ddc" edition="21">658.4/06</classification>
  <identifier type="isbn">1578512549 (alk. paper)</identifier>
  <identifier type="lccn">2002001475</identifier>
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    <recordCreationDate encoding="marc">020205</recordCreationDate>
    <recordChangeDate encoding="iso8601">20140523181334.0</recordChangeDate>
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