01076cam a22002774a 4500 12668338 AU-EpEBC 20140523181334.0 020205s2002 mau 001 0 eng 2002001475 1578512549 (alk. paper) DLC DLC DLC NEMB pcc HD58.8 .K645 2002 658.4/06 21 EW Kotter, John P., 1947- The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen. Boston, MA : Harvard Business School Press, c2002. xiv, 190 p. ; hbk ; 25 cm. Includes index. Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change. Organizational change. Cohen, Dan S. Jnt auth. ddc 43587 43587 0 0 ddc 0 0 64 MAIN MAIN OPEN 2014-05-23 Mosaic Resources 22.19 2 1 658.406/KOT 17010 2015-09-30 00:00:00 2014-08-29 1 50.00 2014-05-23 AM