TY - BOOK AU - Cohen,Dan S. TI - The heart of change field guide: tools and tactics for leading change in your organization SN - 1591397758 AV - HD58.8 .C622 2005 U1 - 658.4/06 22 PY - 2005/// CY - Boston, MA PB - Harvard Business School Press KW - Organisational change N1 - Includes index; Introduction -- Step one: Increase urgency- getting people to say "let's do something" -- Step two: Build guiding teams- finding the right people to make change happen -- Step three: Get the vision right- seeing the future -- Step four: Communicate for buy-in- getting the message right and keeping it right -- Step five: Enable action- breaking the barriers to change -- Step six: Create short-term wins-we all need to see and feel that we are making progress -- Step seven: Don't let up- being persistant is hard work -- Step eight: Make it stick- weaving the new behavior into the fabric of the organization -- The final module: Getting back to go and change readiness UR - http://www.loc.gov/catdir/toc/ecip0512/2005012861.html UR - http://www.loc.gov/catdir/enhancements/fy1311/2005012861-d.html ER -