01709cam a22003014a 4500 13952570 AU-EpEBC 20140314121021.0 050505s2005 maua 001 0 eng 2005012861 1591397758 DLC DLC DLC NEMB pcc HD58.8 .C622 2005 658.4/06 22 EW Cohen, Dan S. The heart of change field guide : tools and tactics for leading change in your organization / Dan S. Cohen. Tools and tactics for leading change in your organization Boston, MA : Harvard Business School Press, c2005. xiv, 239 p. : illus. ; pbk ; 24 cm. Includes index. Introduction -- Step one: Increase urgency- getting people to say "let's do something" -- Step two: Build guiding teams- finding the right people to make change happen -- Step three: Get the vision right- seeing the future -- Step four: Communicate for buy-in- getting the message right and keeping it right -- Step five: Enable action- breaking the barriers to change -- Step six: Create short-term wins-we all need to see and feel that we are making progress -- Step seven: Don't let up- being persistant is hard work -- Step eight: Make it stick- weaving the new behavior into the fabric of the organization -- The final module: Getting back to go and change readiness. Organisational change. Table of contents http://www.loc.gov/catdir/toc/ecip0512/2005012861.html Publisher description http://www.loc.gov/catdir/enhancements/fy1311/2005012861-d.html ddc 38072 38072 0 0 ddc 0 0 64 MAIN MAIN OPEN 2014-03-14 The Book Depository via AbeBooks 27.10 2 6 658.406/COH 15054 2015-09-30 00:00:00 2014-08-29 1 55.00 2014-03-14 AM