TY - BOOK AU - Eunson,Baden TI - Business writing T2 - Wiley business tools series SN - 0731406494 (pbk.) : U1 - 651.74 22 PY - 2007/// CY - Milton, Qld. PB - John Wiley & Sons Australia KW - Business writing KW - Business communication N1 - "Bicentennial 1807-2007"; Includes bibliographical references and index; Preface -- Introduction -- 1: Letters 1 : What They are and How to Write Them -- 2: Letters 2 : Giving Good News and Bad News -- 3: Letters 3 : Persuading -- 4: Memos -- 5: Reports -- 6: Online Writing : Emails and Websites Conclusion N2 - The ability the write well in professional situations is a much sought-after and all too rare skill. Business Writing takes a hands-on approach to help you excel in writing a range of hard-copy and electronic documents. Learn how to write effective:lettersmemosemailsreportswebsite text. Expert communicator Baden Eunson shows you how to design documents, employ persuasive techniques and how to recognise (and foil) the mind games some people play. Also, discover how to avoid the pitfalls of planning and editing documents to become a proficient and fluent writer. ER -