Eunson, Baden. creator text bibliography qea Milton, Qld John Wiley & Sons Australia 2007 monographic eng

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xii, 122 p. : illus. ; pbk ; 23 cm. Preface -- Introduction -- Conflict: the basics -- Conflict development -- Approaches to managing conflict -- Negotiation: the basics -- Positions, concessions and interests -- Getting ready to negotiate -- Negotiation styles -- Negotiation tools and planning -- Conclusion. Baden Eunson. "Bicentennial 1807 - 2007" Includes bibliographical references and index. Conflict management 658.3145 9780731406517 (pbk.) : Level 3, 2-6 Railway Parade, Camberwell VIC 3124 ANL 070206 20151030174800.0 3902520