Eunson, Baden. <br/><br/>
Conflict management / 
Baden Eunson. 
 - Milton, Qld. :  John Wiley & Sons Australia,  2007. 
 - xii, 122 p. :  illus. ; pbk ;  23 cm. 
 - Wiley business tools series. .
<br/><br/> "Bicentennial 1807 - 2007" 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Preface --<br/>Introduction --<br/>Conflict: the basics --<br/>Conflict development --<br/>Approaches to managing conflict --<br/>Negotiation: the basics --<br/>Positions, concessions and interests --<br/>Getting ready to negotiate --<br/>Negotiation styles --<br/>Negotiation tools and planning --<br/>Conclusion. 
<br/><br/><label>ISBN: </label>9780731406517 (pbk.) : 
<br/><br/><label>Source: </label> Level 3, 2-6 Railway Parade, Camberwell VIC 3124 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.
<br/><br/><label>Dewey Class. No.: </label>658.3145