TY  - BOOK
AU  - DeVito,Joseph A.
TI  - Interpersonal messages: communication and relationship skills 
SN  - 9780205688647
AV  - BF637.C45 D5 2011
U1  - 158.2/ 
PY  - 2011///
CY  - Boston, MA
PB  - Pearson Allyn and Bacon
KW  - Interpersonal communication
KW  - Textbooks
N1  - Pt. I. Preliminaries to interpersonal messages :
1. Foundations of interpersonal communication --
2. Culture and interpersonal communication --
Enculturation, ethnic identity, and acculturation --
4. Listening in interpersonal communication --; Pt. II. Interpersonal messages in context --
5. Verbal messages --
6. Nonverbal messages --
7. Emotional messages --
8. Conversation messages --
9. Interpersonal relationships --
10. Interpersonal relationship types and theories --
11. Interpersonal conflict management --
Glossary of interpersonal communication concepts and skills
ER  -