Interpersonal messages : communication and relationship skills /
Joseph A. DeVito.
- 2nd ed.
- Boston, MA : Pearson Allyn and Bacon, c2011.
- xv, 316 p. : col. illus. ; pbk ; 28 cm.
Pt. I. Preliminaries to interpersonal messages : 1. Foundations of interpersonal communication -- 2. Culture and interpersonal communication -- Enculturation, ethnic identity, and acculturation -- 4. Listening in interpersonal communication -- Pt. II. Interpersonal messages in context -- 5. Verbal messages -- 6. Nonverbal messages -- 7. Emotional messages -- 8. Conversation messages -- 9. Interpersonal relationships -- 10. Interpersonal relationship types and theories -- 11. Interpersonal conflict management -- Glossary of interpersonal communication concepts and skills.