TY  - BOOK
AU  - Bolton,Robert
TI  - People skills: how to assert yourself, listen to others, and resolve conflicts 
T2  - A Touchstone book
SN  - 067162248X :
U1  - 302.34 19
PY  - 1986///, c1979
CY  - New York
PB  - Simon & Schuster
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - Reprint. Originally published: Englewood Cliffs, N.J. : Prentice-Hall, c1979. (A Spectrum book); Includes bibliographical references and index
ER  -