00819cam a2200229   4500001001300000003000900013005001700022008004100039010001600080020002300096082001500119100001900134245010200153250002200255260004700277300003300324490002200357500010000379504005000479650002800529650003200557000023915751AuCNLKIN20130116140730.0890502r19861979nyu      b    001   eng    a   86006737  a067162248X :c7.9500a302.342191 aBolton, Robert10aPeople skills :bhow to assert yourself, listen to others, and resolve conflicts /cRobert Bolton  a1st Touchstone ed  aNew York :bSimon & Schuster,c1986, c1979  axv, 300 p. :bill. ;c21 cm.0 aA Touchstone book  aReprint. Originally published: Englewood Cliffs, N.J. : Prentice-Hall, c1979. (A Spectrum book)  aIncludes bibliographical references and index 0aInterpersonal relations 0aInterpersonal communication