TY - BOOK AU - Goleman,Daniel TI - Working with emotional intelligence SN - 9780747543848 U1 - 658.409019/GOL PY - 1998/// CY - London, UK PB - Bloomsbury KW - Executive ability KW - Management KW - Psychological aspects KW - Emotional intelligence KW - Personality development KW - Emotions and cognition N1 - Includes bibliographical references (p. [331]-372) and index; Pt. 1. Beyond expertise. The new yardstick -- Competencies of the stars -- The hard case for soft skills; Pt. 2. Self-mastery. The inner rudder -- Self-control -- What moves us; Pt. 3. People skills. Social radar -- The arts of influence -- Collaboration, teams, and the group IQ; Pt. 4. New model of learning. The billion-dollar mistake -- Best practices; Pt. 5. Emotionally intelligent organization. Taking the organizational pulse -- The heart of the performance -- Some final thoughts UR - http://www.loc.gov/catdir/bios/random058/98018706.html UR - http://www.loc.gov/catdir/samples/random051/98018706.html UR - http://www.loc.gov/catdir/description/random0413/98018706.html ER -