Goleman, Daniel.

Working with emotional intelligence / Daniel Goleman. - London, UK : Bloomsbury 1998. - xi, 383 p. ; pbk ; 20 cm.

Includes bibliographical references (p. [331]-372) and index.

Pt. 1. Beyond expertise.
The new yardstick --
Competencies of the stars --
The hard case for soft skills. Pt. 2. Self-mastery.
The inner rudder --
Self-control --
What moves us. Pt. 3. People skills.
Social radar --
The arts of influence --
Collaboration, teams, and the group IQ. Pt. 4. New model of learning.
The billion-dollar mistake --
Best practices. Pt. 5. Emotionally intelligent organization.
Taking the organizational pulse --
The heart of the performance --
Some final thoughts.

9780747543848

98018706


Executive ability.
Management--Psychological aspects.
Emotional intelligence.
Personality development.
Emotions and cognition.

658.409019/GOL