TY - BOOK AU - Caruso,David AU - Salovey,Peter TI - The emotionally intelligent manager: how to develop and use the four key emotional skills of leadership SN - 0787970719 (alk. paper) U1 - 658.4092/CAR PY - 2004/// CY - San Francisco, CA PB - Jossey-Bass KW - Leadership KW - Psychological aspects KW - Management KW - Emotional intelligence KW - Executive ability N1 - Includes bibliographical references (p. 253-272) and index; Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint -- Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills -- Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions -- Apply your emotional skills: Managing you: applying your emotional intelligence with others; Building the emotionally intelligent manager -- Appendix 1: Assessing your emotional style -- Appendix 2: Emotional blueprint -- Appendix 3: Further reading and updates UR - http://www.loc.gov/catdir/bios/wiley047/2003027933.html UR - http://www.loc.gov/catdir/description/wiley041/2003027933.html UR - http://www.loc.gov/catdir/toc/wiley041/2003027933.html ER -