@book{14424,
	author = {Bennis, Warren G., and Goleman, Daniel,},
	title = {Transparency :},
	publisher = {Jossey-Bass,},
	year = {c2008.},
	address = {San Francisco, CA :},
	url = {http://www.loc.gov/catdir/enhancements/fy0810/2008007570-d.html}
}