TY  - BOOK
AU  - Bolton,Robert
TI  - People skills: how to assert yourself, listen to others, and resolve conflicts 
SN  - 0136557619
U1  - 302.34/BOL 
PY  - 1979///
CY  - Englewood Cliffs, NJ
PB  - Prentice-Hall
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - "A Touchstone book."; Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/bios/simon051/86006737.html
UR  - http://www.loc.gov/catdir/description/simon031/86006737.html
UR  - http://www.loc.gov/catdir/enhancements/fy0631/86006737-t.html
UR  - http://www.loc.gov/catdir/enhancements/fy0641/86006737-s.html
ER  -