@book{12106,
	author = {Bolton, Robert,},
	title = {People skills :},
	publisher = {Simon and Schuster,},
	year = {1986.},
	address = {New York :},
	edition = {1st Touchstone ed.},
	note = {"A Touchstone book."},
	url = {http://www.loc.gov/catdir/bios/simon051/86006737.html}
}