TY - BOOK AU - Sutton, Jan. AU - Stewart, William TI - Learning to counsel /​ SN - 9781857037968 U1 - 158.3/SUT PY - 2002/// CY - Oxford UK PB - How to Books KW - Counselling N1 - Previous ed.: 1997.; Includes bibliographical references and index.; Defining counselling.What is counselling? -- Clarifying why counselling is not advice giving -- Examining why counselling is not persuasion -- Exploring why counselling is not exercising undue influence -- Identifying the difference between counselling and other forms of helping -- Understanding confidentiality -- Summary. ; Exploring essential counsellor qualities. Elaborating on essential counsellor qualities -- Staying in the client's frame of reference -- Gaining self-awareness -- Introducing the Johari window -- Exercise -- Summary; Helping the client feel safe. Paying attention to meeting, greeting and seating -- Issuing an open invitation to talk -- Building trust -- Establishing the ground rules for effective counselling -- Ending the first session -- Exercise -- Summary. ; Helping the client explore the problem. Primary level empathy -- Active listening -- Attending -- Paraphrasing -- Reflecting feelings -- Asking the right questions -- Summarising -- Focusing -- Being concrete to help the client be more specific -- Exercises -- Summary; Helping the client understand the problem. Challenging and confronting -- Confronting a client -- Using advanced level empathy -- Using immediacy as a way of discussing your relationship with a client -- Disclosing self to facilitate communication -- Exercises -- Summary; Helping the client resolve a problem. What is problem-solving? -- Goal setting -- Force-field analysis -- Exercise -- Summary; Terminating the counselling relationship. Preparing for termination. ; Getting support. What is supervision? -- Drawing the threads together; Appendix 1 Sample letters, forms, checklists and records -- Appendix 2 Suggested responses to exercises -- Glossary -- References -- Useful orgainisations -- Useful internet resources. ER -