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The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen.

By: Contributor(s): Publication details: Boston, MA : Harvard Business School Press, c2002.Description: xiv, 190 p. ; hbk ; 25 cmISBN:
  • 1578512549 (alk. paper)
Subject(s): DDC classification:
  • 658.4/06 21
LOC classification:
  • HD58.8 .K645 2002
Contents:
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book The Emmaus Library Open Shelves 658 General management 658.406/KOT (Browse shelf(Opens below)) 1 Available 17010

Includes index.

Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.

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